The Kindness of Strangers

Tennessee Williams
“Whoever you are, I have always depended on the kindness of strangers.” – A Street Car Named Desire by Tennessee Williams

It is so often stated that it has become a truism of sorts that on-line interactions, particularly those via social media, displace what is termed “real world” or “face to face” interactions. My view is that this perspective, rather than being self-evidently true, is actually apocryphal. I am sure that there are examples of people who have become more isolated (in a physical sense) through use of social media; those who are engaged in a zero-sum game where time spent on-line is at the expense of being around other humans. Most communications media can be accused of the same thing, though I am not aware that anyone ever told Jane Austen to stop wasting her time writing letters and instead get out and meet people. It wasn’t so long ago that people, particularly younger people, were berated for spending so much time on the ‘phone; even back when those were connected to a wall socket by a wire. The same barbs were thrown (and still are) at what we now call Video Games; another area which I admit has occupied a lot of my time in other periods of my life.

There is however a different way of looking at this supposed issue. As I explain in my now rather antiquated review of the Twitterverse:

I have been involved in running web-sites and various on-line communities since 1999.

[…]

I think that Twitter.com[1] can be an extremely useful way of interacting with people, expanding your network and coming into contact with interesting new people.

– Taken from New Adventures in Wi-Fi – Track 2: Twitter April 2010

I have indeed come in to contact with a wide range of different people through my, admittedly rather intermittent, use of what we now call social media. Importantly, a lot of these people are based in parts of the world, or even parts of my own country, where our paths would have been unlikely to cross. I suppose that a case could be made that any time I spend writing or reading blog articles, or talking to people on Twitter or LinkedIn, could instead have been more profitably employed sitting on a barstool; perhaps in the hope that someone with complementary interests would start talking to me. However, this does seem to be a doubtful assertion to make. As with most things in life (except chocolate of course) balance is the key. If you spend all of your time on social media (or indeed all of your time in bars) you will rule out some social experiences. If instead you spend some time on social media as part of a healthy, balanced diet, then this should lead to a wider range of associates and sometimes even friends. It is also a pretty frictionless way to find people who are passionate about the things that you are passionate about; or indeed to find out why people are passionate about areas that you think might be interesting.

I mention above that – despite the observations I make later in the same paragraph – my own use of social media has been sporadic[2]. Having made some progress in understanding some elements of the area in an earlier stage of its evolution, jumping back in as I am doing now can feel a little daunting. These fears have been somewhat ameliorated by reconnecting with a lot of people, who still seem interested in me and what I have to say[3]. I have also connected with some new people and acknowledging this second occurrence is the actual purpose of this article.
 
 
twelveskip

First, I’d like to offer thanks to Ontario-based Pauline Cabrera (@twelveskip) of twelveskip.com. Pauline describes herself thus on Twitter:

Savvy Digital Strategist / Blogger / Web Designer / Virtual Assistant (http://GeekyVA.com). I dig #SEO, blogging, social media & content marketing.

I found Pauline’s web-site when I was thinking about sprucing up my Twitter header and looking for some advice[4]. Pauline’s observations were clear and helpful, but while I get by OK in creating images (both in a business context and with many of the diagrams on this site), I am not a graphic designer. Given Pauline’s greater experience, I decided to reach out to her. The fruits of this interaction can now be viewed on my Twitter site, @peterjthomas.

Pauline and I reached a commercial arrangement, so I’m not here referring to the kindness of strangers always meaning doing stuff for free. However, while I am sure many other people provide the services that Pauline does, I’m equally confident that very few do it with such speed and professionalism. When you couple these attributes with her being ultra-friendly and displaying an evident delight in doing what she does, you end up with someone it is a pleasure to do business with.

I mentioned that Pauline resides in Canada, I live in the UK, we wouldn’t have bumped into each other without those modern inventions of the Internet, search engines, web-sites and (the subject of the search that allowed me to find Pauline) Twitter.
 
 
Michael Sandberg's Data Visualization Blog

Second, I recently composed an article with a Data Visualisation theme and as part of researching this looked at a number of blogs covering this area. One that stood out was Michael Sandberg’s Data Visualization Blog. Michael describes himself thus:

My main work-related areas of interest are in developing self-service interactive, dynamic reports for Web and Mobile (most notably iPad). I currently develop using MicroStrategy in the Cloud with Netezza.

Michael and I also share a mutual connection in Cindi Howson (@BIScorecard) of BI Scorecard. Despite this, I had not been aware of Michael’s work until recently. I did however connect with him via his web-site. Today he has been kind enough to feature the data visualisation piece I wrote on his blog. It is always gratifying when a fellow professional thinks that your work merits sharing with their network.

In this case, Michael is based in Arizona. The chances of us bumping in to each other, except though us both blogging, would have been slim as well.
 
 
Simon Barnes Author

The final person that I would like to mention is Simon Barnes, the award-winning sports and wildlife author and journalist. I based my recent blog article, Ten Million Aliens – More musings on BI-ology, on his book of a similar name. Aside from his articles for various newspapers being published on-line, Simon has not been noted for his social medial presence until recently. This has now been remedied via his blog Simon Barnes Author and Twitter account, @SimonBarnesWild; Simon has been using the former to showcase chapters from his book.

The kindness that I wanted to point out here is the diligence with which Simon responds to comments on his site. Of course, on a personal note, there is always a frisson of excitement when someone whose work you admire and who is also something of a public figure in the UK replies to you directly as Simon has to me. Politeness and consideration for others pre-date the Internet of course, but treating people reasonably gets you a long way in social media. As Simon seems to do this naturally, I am sure this characteristic will stand him in good stead.

I can’t claim that Simon lives a long way from me, his home in Norfolk is pretty adjacent to my current one in Cambridge. However, despite having read his articles for years, it was only once Simon established a web presence that the opportunity to correspond opened up.
 
 
So, in the couple of weeks during which I have dipped my toe back into the social media water, I have had the privilege to connect (in a number of different ways) with the three people that I mention above. Each of Pauline, Michael and Simon are on-line for different reasons and each have different things to say about very different areas. However, I am interested in what each of them does, as are many other people around the world. It’s hard to imagine an easier way in which I could have formed connections with these three people, one from Canada, one from the US and one from my native UK, than via the Internet and – in these cases – Twitter and Blogging. I think these are useful facts to remember in the face of accusations that social media makes people insular, closed-off and lonely. It may do that to some people, but this is a million miles away from my own experiences and – I strongly suspect – those of many of the people who are now able to access a wider world through their keyboards or touchscreens.
 
 
Notes

 
[1]
 
The “.com” was still in use back in 2010
 
[2]
 
This is something that I cover in another earlier article: Four [Social Media] Failures and a Success. The section describing the first failure (in this case a personal one) begins:

Failure 1 – Thinking that you can dip in and out of Social Media

Articles per month

 
[3]
 
Probably strongly correlated to me being interested in what they have to say of course.
 
[4]
 
I think that the actual search terms were the rather prosaic “twitter header dimensions“.

 

 

Ten Million Aliens – More musings on BI-ology

Introduction

Ten Million Aliens by Simon Barnes

This article relates to the book Ten Million Aliens – A Journey Through the Entire Animal Kingdom by British journalist and author Simon Barnes, but is not specifically a book review. My actual review of this entertaining and informative work appears on Amazon and is as follows:

Having enjoyed Simon’s sport journalism (particularly his insightful and amusing commentary on Test Match cricket) for many years, I was interested to learn about this new book via his web-site. As an avid consumer of pop-science literature and already being aware of Simon’s considerable abilities as a writer, I was keen to read Ten Million Aliens. To be brief, I would recommend the book to anyone with an enquiring mind, an interest in the natural world and its endless variety, or just an affection for good science writing. My only sadness was that the number of phyla eventually had to come to an end. I laughed in places, I was better informed than before reading a chapter in others and the autobiographical anecdotes and other general commentary on the state of our stewardship of the planet added further dimensions. I look forward to Simon’s next book.

Instead this piece contains some general musings which came to mind while reading Ten Million Aliens and – as is customary – applies some of these to my own fields of professional endeavour.
 
 
Some Background

David Ivon Gower

Regular readers of this blog will be aware of my affection for Cricket[1] and also my interest in Science[2]. Simon Barnes’s work spans both of these passions. I became familiar with Simon’s journalism when he was Chief Sports Writer for The Times[3] an organ he wrote for over 32 years. Given my own sporting interests, I first read his articles specifically about Cricket and sometimes Rugby Union, but began to appreciate his writing in general and to consume his thoughts on many other sports.

There is something about Simon’s writing which I (and no doubt many others) find very engaging. He manages to be both insightful and amusing and displays both elegance of phrase and erudition without ever seeming to show off, or to descend into the overly-florid prose of which I can sometimes (OK often) be guilty. It also helps that we seem to share a favourite cricketer in the shape of David Gower, who appears above and was the most graceful bastman to have played for England in the last forty years. However, it is not Simon’s peerless sports writing that I am going to focus on here. For several years he also penned a wildlife column for The Times and is a patron of a number of wildlife charities. He has written books on, amongst other topics, birds, horses, his safari experiences and conservation in general.

Green Finch, Great Tit, Lesser Spotted Woodpecker, Tawny Owl, Magpie, Carrion Crow, Eurasian Jay, Jackdaw

My own interest in science merges into an appreciation of the natural world, perhaps partly also related to the amount of time I have spent in remote and wild places rock-climbing and bouldering. As I started to write this piece, some welcome November Cambridge sun threw shadows of the Green Finches and Great Tits on our feeders across the monitor. Earlier in the day, my wife and I managed to catch a Lesser Spotted Woodpecker, helping itself to our peanuts. Last night we stood on our balcony listening to two Tawny Owls serenading each other. Our favourite Corvidae family are also very common around here and we have had each of the birds appearing in the bottom row of the above image on our balcony at some point. My affection for living dinosaurs also extends to their cousins, the herpetiles, but that is perhaps a topic for another day.

Ten Million Aliens has the modest objectives, revealed by its sub-title, of saying something interesting about about each of the (at the last count) thirty-five phyla of the Animal Kingdom[4] and of providing some insights in to a few of the thousands of familes and species that make these up. Simon’s boundless enthusiasm for the life he sees around him (and indeed the life that is often hidden from all bar the most intrepid of researchers), his ability to bring even what might be viewed as ostensibly dull subject matter[5] to life and a seemingly limitless trove of pertinent personal anecdotes, all combine to ensure not only that he achieves these objectives, but that he does so with some élan.
 
 
Classifications and Hierarchies

Biological- Classification

Well having said that this article wasn’t going to be a book review, I guess it has borne a striking resemblance to one so far. Now to take a different tack; one which relates to three of the words that I referenced and provided links to in the last paragraph of the previous section: phylum, family and species. These are all levels in the general classification of life. At least one version of where these three levels fit into the overall scheme of things appears in the image above[6]. Some readers may even be able to recall a related mnemonic from years gone by: Kings Play Chess on Fine Green Sand[7].

The father of modern taxonomy, Carl Linnaeus, founded his original biological classification – not unreasonably – on the shared characteristics of organisms; things that look similar are probably related. Relations mean that like things can be collected together into groups and that the groups can be further consolidated into super-groups. This approach served science well for a long time. However when researchers began to find more and more examples of convergent evolution[8], Linnaeus’s rule of thumb was seen to not always apply and complementary approaches also began to be adopted.

Cladogram

One of these approaches, called Cladistics, focuses on common ancestors rather than shared physical characteristics. Breakthroughs in understanding the genetic code provided impetus to this technique. The above diagram, referred to as a cladogram, represents one school of thought about the relationship between avian dinosaurs, non-avian dinosaurs and various other reptiles that I mentioned above.

It is at this point that the Business Intelligence professional may begin to detect something somewhat familiar[9]. I am of course talking about both dimensions and organising these into hierarchies. Dimensions are the atoms of Business Intelligence and Data Warehousing[10]. In Biological Classification: H. sapiens is part of Homo , which is part of Hominidae, which is part of Primates, which is part of Mammalia, which is part of Chordata, which then gets us back up to Animalia[11]. In Business Intelligence: Individuals make up Teams, which make up Offices, which make up Countries and Regions.

Above I references different approaches to Biological Classification, one based on shared attributes, the other on homology of DNA. This also reminds me of the multiple ways to roll-up dimensions. To pick the most obvious, Day rolls up to Month, Quarter, Half-Year and Year; but also in a different manner to Week and then Year. Given that the aforementioned DNA evidence has caused a reappraisal of the connections between many groups of animals, the structures of Biological Classification are not rigid and instead can change over time[12]. Different approaches to grouping living organisms can provide a range of perspectives, each with its own benefits. In a similar way, good BI/DW design practices should account for both dimensions changing and the fact that different insights may well be provided by parallel dimension hierarchies.

In summary, I suppose what I am saying is that BI/DW practitioners, as well as studying the works of Inmon and Kimball, might want to consider expanding their horizons to include Barnes; to say nothing of Linnaeus[13]. They might find something instructive in these other taxonomical works.
 


 
Notes

 
[1]
 
Articles from this blog in which I intertwine Cricket and aspects of business, technology and change include (in chronological order):

 
[2]
 
Articles on this site which reference either Science or Mathematics are far too numerous to list in full. A short selection of the ones I enjoyed writing most would include (again in chronological order):

 
[3]
 
Or perhaps The London Times for non-British readers, despite the fact that it was the first newspaper to bear that name.
 
[4]
 
Here “Aninal Kingdom” is used in the taxonomical sense and refers to Animalia.
 
[5]
 
For an example of the transformation of initially unpromising material, perhaps check out the chapter of Ten Million Aliens devoted to Entoprocta.
 
[6]
 
With acknowledgment to The Font.
 
[7]
 
Though this elides both Domains and Johny-come-latelies like super-families, sub-genuses and hyper-orders [I may have made that last one up of course].
 
[8]
 
For example the wings of Pterosaurs, Birds and Bats.
 
[9]
 
No pun intended.
 
[10]
 
This metaphor becomes rather cumbersome when one tries to extend it to cover measures. It’s tempting to perhaps align these with fundamental forces, and thus bosons as opposed to combinations of fermions, but the analogy breaks down pretty quickly, so let’s conveniently forget that multidimensional data structures have fact tables at their hearts for now.
 
[11]
 
Here I am going to strive manfully to avoid getting embroiled in discussions about domains, superregnums, superkingdoms, empires, or regios and instead leave the interested reader to explore these areas themselves if they so desire. Ten Million Aliens itself could be one good starting point, as could the following link.
 
[12]
 
Science is yet to determine whether these slowly changing dimensions are of Type 1, 2, 3 or 4 (it has however been definitively established that they are not Type 6 / Hybrid).
 
[13]
 
Interesting fact of the day: Linnaeus’s seminal work included an entry for The Kraken, under Cephalopoda