Appendix B – Resources required during different project stages

This is a general description of the resources required in different phases of a project. The descriptions are not specifically tied to business intelligence, but could apply to any IT project.

This section was initially developed as supporting information for an article about Problems associated with the IT cycle. This perspective has led to some stages being consolidated, though there are other reasons for this approach which are also covered in the text below.

An asterisk (*) indicates part-time resource.

See also Appendix A – Description of project stages.
 
 
1. Feasibility

A small team, with maybe only one or two of members dedicated full-time to the project.

Typical members: –

business lead*
project manager*
lead designer / technical expert*
business / systems analysts
deployment / programme manager*

2. Preparation

More full-time resource from early on, through people previously involved part-time now dedicating more time. Desired project resource built up through recruitment, transfer and hiring of contractors.

Typical members at the end of this stage: –

business lead*
project manager
lead designer / technical expert
business / systems analysts
systems designers / architects
analyst / programmers (various levels of seniority)
database administrators
deployment / programme manager*
quality assurance staff

3. Development / Testing / Deployment

The main development stage may commence without all staff on board, but the bulk of resource is that which was built up during the preparation stage. As progress is made to testing, more QA staff may be required and a help desk will be established. As focus increases on deployment, staff will be required to work on preparing training materials and possibly on delivering training. Staff numbers would normally plateau at some point during this stage.

Typical staff: –

business lead*
project manager
lead designer / technical expert
business / systems analysts
systems designers / architects
analyst / programmers (various levels of seniority)
database administrators
deployment / programme manager*
quality assurance staff
trainers
help desk staff

4. Maintenance

Here the new or improved system is live, all relevant staff have been trained and the type of work remaining is bug-fixing and minor enhancements. The development / testing / deployment stage was the high-water-mark for staff numbers. It is normally prudent to maintain this level of staffing for the start of the maintenance stage, but eventually there will be need for a different balance of people and fewer of them.

Typical staff: –

support manager
analyst / programmers*
database administrators*
help desk staff

 

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