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	<title>Comments on: Is outsourcing business intelligence a good idea?</title>
	<atom:link href="http://peterjamesthomas.com/2009/03/14/is-outsourcing-business-intelligence-a-good-idea/feed/" rel="self" type="application/rss+xml" />
	<link>http://peterjamesthomas.com/2009/03/14/is-outsourcing-business-intelligence-a-good-idea/</link>
	<description>Thoughts on the confluence of business, change and technology. Areas covered include business intelligence, cultural transformation, business and IT alignment, business and IT strategy, project execution and social media.</description>
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	<item>
		<title>By: Peter Thomas</title>
		<link>http://peterjamesthomas.com/2009/03/14/is-outsourcing-business-intelligence-a-good-idea/#comment-10316</link>
		<dc:creator><![CDATA[Peter Thomas]]></dc:creator>
		<pubDate>Thu, 24 Nov 2011 19:15:35 +0000</pubDate>
		<guid isPermaLink="false">http://peterthomas.wordpress.com/?p=1137#comment-10316</guid>
		<description><![CDATA[Hi Aniruddha,

Thank you for taking the time to comment. Did you read the article by any chance?

Peter]]></description>
		<content:encoded><![CDATA[<p>Hi Aniruddha,</p>
<p>Thank you for taking the time to comment. Did you read the article by any chance?</p>
<p>Peter</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Aniruddha</title>
		<link>http://peterjamesthomas.com/2009/03/14/is-outsourcing-business-intelligence-a-good-idea/#comment-10311</link>
		<dc:creator><![CDATA[Aniruddha]]></dc:creator>
		<pubDate>Thu, 24 Nov 2011 17:10:12 +0000</pubDate>
		<guid isPermaLink="false">http://peterthomas.wordpress.com/?p=1137#comment-10311</guid>
		<description><![CDATA[Hi Peter,

I am BI professional and working in the field of MSBI specifically SSAS. I am based in India and looking for some companies for business partnership. I am looking for some companies those can outsource their BI projects.]]></description>
		<content:encoded><![CDATA[<p>Hi Peter,</p>
<p>I am BI professional and working in the field of MSBI specifically SSAS. I am based in India and looking for some companies for business partnership. I am looking for some companies those can outsource their BI projects.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: An update of the most read articles on this site &#171; Peter Thomas &#8211; Award-winning Business Intelligence and Cultural Transformation Expert</title>
		<link>http://peterjamesthomas.com/2009/03/14/is-outsourcing-business-intelligence-a-good-idea/#comment-2030</link>
		<dc:creator><![CDATA[An update of the most read articles on this site &#171; Peter Thomas &#8211; Award-winning Business Intelligence and Cultural Transformation Expert]]></dc:creator>
		<pubDate>Wed, 01 Jul 2009 14:24:00 +0000</pubDate>
		<guid isPermaLink="false">http://peterthomas.wordpress.com/?p=1137#comment-2030</guid>
		<description><![CDATA[[...] Is outsourcing business intelligence a good idea? [...]]]></description>
		<content:encoded><![CDATA[<p>[...] Is outsourcing business intelligence a good idea? [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: &#8220;Why Business Intelligence projects fail&#8221; &#171; Peter Thomas &#8211; Award-winning Business Intelligence and Cultural Transformation Expert</title>
		<link>http://peterjamesthomas.com/2009/03/14/is-outsourcing-business-intelligence-a-good-idea/#comment-1764</link>
		<dc:creator><![CDATA[&#8220;Why Business Intelligence projects fail&#8221; &#171; Peter Thomas &#8211; Award-winning Business Intelligence and Cultural Transformation Expert]]></dc:creator>
		<pubDate>Thu, 04 Jun 2009 16:14:37 +0000</pubDate>
		<guid isPermaLink="false">http://peterthomas.wordpress.com/?p=1137#comment-1764</guid>
		<description><![CDATA[[...] If the BI system delivered does not live up to expectations then there are two questions to be answered. In what way does it not meet expectations? and Why did it take until implementation to determine this? It could be that the functionality of the BI tool does not meet what is necessary, but most of these have a wide range of functionality and are at least reasonably intuitive to use. More likely the issue is in the information presented in the tool (which is not judged to be useful) or in an inadequate approach to implementation. The way to address both of these potential problems from the very start of the project is to follow the four-pillared approach that I recommend in many places on this blog; notably in one of the middle sections of Is outsourcing business intelligence a good idea?. [...]]]></description>
		<content:encoded><![CDATA[<p>[...] If the BI system delivered does not live up to expectations then there are two questions to be answered. In what way does it not meet expectations? and Why did it take until implementation to determine this? It could be that the functionality of the BI tool does not meet what is necessary, but most of these have a wide range of functionality and are at least reasonably intuitive to use. More likely the issue is in the information presented in the tool (which is not judged to be useful) or in an inadequate approach to implementation. The way to address both of these potential problems from the very start of the project is to follow the four-pillared approach that I recommend in many places on this blog; notably in one of the middle sections of Is outsourcing business intelligence a good idea?. [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Business Intelligence Competency Centres &#171; Peter Thomas &#8211; Award-winning Business Intelligence and Cultural Transformation Expert</title>
		<link>http://peterjamesthomas.com/2009/03/14/is-outsourcing-business-intelligence-a-good-idea/#comment-1342</link>
		<dc:creator><![CDATA[Business Intelligence Competency Centres &#171; Peter Thomas &#8211; Award-winning Business Intelligence and Cultural Transformation Expert]]></dc:creator>
		<pubDate>Mon, 11 May 2009 17:26:57 +0000</pubDate>
		<guid isPermaLink="false">http://peterthomas.wordpress.com/?p=1137#comment-1342</guid>
		<description><![CDATA[[...] There are many skills that will be necessary in such a group. These match the four main pillars of a BI implementation (I cover these in more depth in several places on the blog, including BI implementations are like icebergs and the middle section of Is outsourcing business intelligence a good idea?): [...]]]></description>
		<content:encoded><![CDATA[<p>[...] There are many skills that will be necessary in such a group. These match the four main pillars of a BI implementation (I cover these in more depth in several places on the blog, including BI implementations are like icebergs and the middle section of Is outsourcing business intelligence a good idea?): [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: The dictatorship of the analysts &#171; Peter Thomas - Award-winning Business Intelligence and Cultural Transformation Expert</title>
		<link>http://peterjamesthomas.com/2009/03/14/is-outsourcing-business-intelligence-a-good-idea/#comment-924</link>
		<dc:creator><![CDATA[The dictatorship of the analysts &#171; Peter Thomas - Award-winning Business Intelligence and Cultural Transformation Expert]]></dc:creator>
		<pubDate>Tue, 14 Apr 2009 19:19:25 +0000</pubDate>
		<guid isPermaLink="false">http://peterthomas.wordpress.com/?p=1137#comment-924</guid>
		<description><![CDATA[[...] and although the article is obviously focussed on a specific issue, the first few sections of Is outsourcing business intelligence a good idea? pulls together many of these themes and may be a useful place to [...]]]></description>
		<content:encoded><![CDATA[<p>[...] and although the article is obviously focussed on a specific issue, the first few sections of Is outsourcing business intelligence a good idea? pulls together many of these themes and may be a useful place to [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Peter Thomas</title>
		<link>http://peterjamesthomas.com/2009/03/14/is-outsourcing-business-intelligence-a-good-idea/#comment-340</link>
		<dc:creator><![CDATA[Peter Thomas]]></dc:creator>
		<pubDate>Sun, 22 Mar 2009 23:11:47 +0000</pubDate>
		<guid isPermaLink="false">http://peterthomas.wordpress.com/?p=1137#comment-340</guid>
		<description><![CDATA[Vlefanov,

Thanks for the comment. As someone who has successfully built a BI system covering nearly 20 countries, I&#039;ll stick with what I know has worked for me as being cheaper and more effective.

Peter]]></description>
		<content:encoded><![CDATA[<p>Vlefanov,</p>
<p>Thanks for the comment. As someone who has successfully built a BI system covering nearly 20 countries, I&#8217;ll stick with what I know has worked for me as being cheaper and more effective.</p>
<p>Peter</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: vlefanov</title>
		<link>http://peterjamesthomas.com/2009/03/14/is-outsourcing-business-intelligence-a-good-idea/#comment-339</link>
		<dc:creator><![CDATA[vlefanov]]></dc:creator>
		<pubDate>Sun, 22 Mar 2009 23:06:48 +0000</pubDate>
		<guid isPermaLink="false">http://peterthomas.wordpress.com/?p=1137#comment-339</guid>
		<description><![CDATA[According to my experience most of the companies already has some departamental small BI systems in their companies which solve particular tasks of particular departments and this is a big issues for top management to find someone within the organization who can and have knowledge to start building the corparate BI system. In this situation top management in any case has to hire new people or outsource this services.
To hire good experts in BI most of the time is more difficult rather than to outsouces BI team. That&#039;s why big companies usually outsources BI.
In my opinion, if the company&#039;s business users has stong unterstanding what they want - outsourcing BI is the fastest way to make the implementation. 
If no, it will be too expensive for the company to outsource BI.]]></description>
		<content:encoded><![CDATA[<p>According to my experience most of the companies already has some departamental small BI systems in their companies which solve particular tasks of particular departments and this is a big issues for top management to find someone within the organization who can and have knowledge to start building the corparate BI system. In this situation top management in any case has to hire new people or outsource this services.<br />
To hire good experts in BI most of the time is more difficult rather than to outsouces BI team. That&#8217;s why big companies usually outsources BI.<br />
In my opinion, if the company&#8217;s business users has stong unterstanding what they want &#8211; outsourcing BI is the fastest way to make the implementation.<br />
If no, it will be too expensive for the company to outsource BI.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Peter Thomas</title>
		<link>http://peterjamesthomas.com/2009/03/14/is-outsourcing-business-intelligence-a-good-idea/#comment-280</link>
		<dc:creator><![CDATA[Peter Thomas]]></dc:creator>
		<pubDate>Thu, 19 Mar 2009 14:57:52 +0000</pubDate>
		<guid isPermaLink="false">http://peterthomas.wordpress.com/?p=1137#comment-280</guid>
		<description><![CDATA[If a company doesn&#039;t have the resources to do the things that are most important for BI&#039;s success internally (understanding the business requirements, understanding the data and how this relates to requirements, designing and executing change programmes to make sure that the best use is made of BI) then I&#039;m not sure what a bunch of consultants or an outsourcing provider is going to do better for them. If there is no one in an organisation who either has or is able to acquire the necessary knowledge, then the company has bigger problems than not having a good BI system.

SaaS BI can work independently of the above (depending on how it is set up) and complement in-house work, but I can&#039;t see how it would supplant it. Do you know more about your clients&#039; business needs than they do?

Peter]]></description>
		<content:encoded><![CDATA[<p>If a company doesn&#8217;t have the resources to do the things that are most important for BI&#8217;s success internally (understanding the business requirements, understanding the data and how this relates to requirements, designing and executing change programmes to make sure that the best use is made of BI) then I&#8217;m not sure what a bunch of consultants or an outsourcing provider is going to do better for them. If there is no one in an organisation who either has or is able to acquire the necessary knowledge, then the company has bigger problems than not having a good BI system.</p>
<p>SaaS BI can work independently of the above (depending on how it is set up) and complement in-house work, but I can&#8217;t see how it would supplant it. Do you know more about your clients&#8217; business needs than they do?</p>
<p>Peter</p>
]]></content:encoded>
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	<item>
		<title>By: Ken Rudin</title>
		<link>http://peterjamesthomas.com/2009/03/14/is-outsourcing-business-intelligence-a-good-idea/#comment-279</link>
		<dc:creator><![CDATA[Ken Rudin]]></dc:creator>
		<pubDate>Thu, 19 Mar 2009 14:50:43 +0000</pubDate>
		<guid isPermaLink="false">http://peterthomas.wordpress.com/?p=1137#comment-279</guid>
		<description><![CDATA[Hi Peter -- Thanks for your clarification.  To clarify on my end, I do think outsourcing BI is a valid option (and often the only real option) for a large portion of the market.  Most companies don&#039;t have the resources or the skills in house to build and manage a BI solution, so they end up with manually created Excel spreadsheets (&quot;Excel Hell&quot;) and a lot of guesswork.  This is why I believe that Software-as-a-Service BI is a very positive trend for the market.

I find it hypocritical when consultants say &quot;don&#039;t use SaaS BI.  You don&#039;t want to outsource BI -- you should hire us instead&quot;, because as I mention in my original comment, that&#039;s outsourcing too.]]></description>
		<content:encoded><![CDATA[<p>Hi Peter &#8212; Thanks for your clarification.  To clarify on my end, I do think outsourcing BI is a valid option (and often the only real option) for a large portion of the market.  Most companies don&#8217;t have the resources or the skills in house to build and manage a BI solution, so they end up with manually created Excel spreadsheets (&#8220;Excel Hell&#8221;) and a lot of guesswork.  This is why I believe that Software-as-a-Service BI is a very positive trend for the market.</p>
<p>I find it hypocritical when consultants say &#8220;don&#8217;t use SaaS BI.  You don&#8217;t want to outsource BI &#8212; you should hire us instead&#8221;, because as I mention in my original comment, that&#8217;s outsourcing too.</p>
]]></content:encoded>
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