Comments on: Measuring the benefits of Business Intelligence http://peterjamesthomas.com/2009/02/26/measuring-the-benefits-of-business-intelligence/ Thoughts on the confluence of business, change and technology. Areas covered include business intelligence, cultural transformation, business and IT alignment, business and IT strategy, project execution and social media. Fri, 27 Jan 2012 10:17:21 +0000 hourly 1 http://wordpress.com/ By: Porque projetos de BI falham? | TI Especialistas http://peterjamesthomas.com/2009/02/26/measuring-the-benefits-of-business-intelligence/#comment-8554 Fri, 05 Aug 2011 13:00:50 +0000 http://peterthomas.wordpress.com/?p=1699#comment-8554 [...] o que isso tem haver com BI?Hoje já existem estudos significativos quanto a mensurar o ROI do BI, (Aqui e Aqui) é importante que se crie e use estratégias para mensurar os ganhos com investimentos [...]

]]> By: Peter Thomas http://peterjamesthomas.com/2009/02/26/measuring-the-benefits-of-business-intelligence/#comment-4627 Tue, 10 May 2011 15:48:56 +0000 http://peterthomas.wordpress.com/?p=1699#comment-4627 Hi Doug,

Thanks for taking the time to comment.

Don’t want to get into analysis / analytics semantics – I spent long enough on that area in the series of posts starting with Business Analytics vs Business Intelligence to last a lifetime.

I don’t view the phrase that you pick on as a misnomer (for a start it is not a noun-phrase, but I digress), however maybe this is again semantics as you later refer to the outcome being “actionable”, which I 100% endorse. Indeed my current presentation deck includes the statements:

Business Intelligence only adds value if:

1. It answers pertinent business questions
2. These answers lead people to take action

So I live in hope that maybe we are not as far apart in our opinions as your comments suggest.

A lot of my BI work has been in the field of optimising processes, but that hasn’t excluded helping the people responsible for them to take decisions. Not 100% sure that I am getting the essence of what you are saying.

All the best

Peter

]]> By: Doug Laney http://peterjamesthomas.com/2009/02/26/measuring-the-benefits-of-business-intelligence/#comment-4622 Tue, 10 May 2011 15:17:28 +0000 http://peterthomas.wordpress.com/?p=1699#comment-4622 That BI is about “users making better decisions” is a common misnomer and project mistake I regularly see. Ideally, BI is directed at optimizing *business processes* not informing people. Considering only the latter allows organizations to fall into the trap of delivering only interesting unused analysis rather than important actionable analytics. Similarly, considering only users (humans) as the recipients of analytics ignores the larger opportunity for optimizing operational processes.

]]> By: Using historical data to justify BI investments – Part I « Peter Thomas – Award-winning Business Intelligence and Cultural Transformation Expert http://peterjamesthomas.com/2009/02/26/measuring-the-benefits-of-business-intelligence/#comment-4385 Fri, 06 May 2011 22:32:33 +0000 http://peterthomas.wordpress.com/?p=1699#comment-4385 [...] some time ago, when I wrote Measuring the Benefits of Business Intelligence, I mentioned that, in some circumstances, I had been able to leverage historical data (is there any [...]

]]> By: Trouble at the top « Peter Thomas – Award-winning Business Intelligence and Cultural Transformation Expert http://peterjamesthomas.com/2009/02/26/measuring-the-benefits-of-business-intelligence/#comment-4330 Mon, 18 Apr 2011 00:01:21 +0000 http://peterthomas.wordpress.com/?p=1699#comment-4330 [...] experience is that enhanced information can have enormous payback. But it is risky to embark on an information programme without this being explicitly recognised by [...]

]]> By: Some thoughts on the IRM(UK) DW/BI conference « Peter Thomas – Award-winning Business Intelligence and Cultural Transformation Expert http://peterjamesthomas.com/2009/02/26/measuring-the-benefits-of-business-intelligence/#comment-3837 Sun, 14 Nov 2010 00:05:59 +0000 http://peterthomas.wordpress.com/?p=1699#comment-3837 [...] the meat of the presentation expanded on ideas I briefly touched on in my earlier article Measuring the Benefits of Business Intelligence. This included highlighting some of the reasons why measuring the impact of BI on, say, [...]

]]> By: Peter Thomas http://peterjamesthomas.com/2009/02/26/measuring-the-benefits-of-business-intelligence/#comment-3757 Tue, 14 Sep 2010 13:48:17 +0000 http://peterthomas.wordpress.com/?p=1699#comment-3757 Thanks for the note – will take a look.

Peter

]]> By: we are cloud http://peterjamesthomas.com/2009/02/26/measuring-the-benefits-of-business-intelligence/#comment-3756 Tue, 14 Sep 2010 13:45:44 +0000 http://peterthomas.wordpress.com/?p=1699#comment-3756 Found this really interesting thanks. If you are interested to read our similar take on business intelligence performance measurement, please do so here http://bit.ly/9rgp0u

]]> By: Ann All on measuring the effectiveness of BI – IT Business Edge « Peter Thomas – Award-winning Business Intelligence and Cultural Transformation Expert http://peterjamesthomas.com/2009/02/26/measuring-the-benefits-of-business-intelligence/#comment-3216 Sat, 24 Apr 2010 16:49:15 +0000 http://peterthomas.wordpress.com/?p=1699#comment-3216 [...] business intelligence programmes is something that I both speak and blog about regularly. In fact Measuring the benefits of Business Intelligence remains the most frequently read article on this site (with over 4,000 hits at the time of [...]

]]> By: How to Measure BI Value – Microsoft Services « Peter Thomas – Award-winning Business Intelligence and Cultural Transformation Expert http://peterjamesthomas.com/2009/02/26/measuring-the-benefits-of-business-intelligence/#comment-3181 Tue, 20 Apr 2010 16:59:32 +0000 http://peterthomas.wordpress.com/?p=1699#comment-3181 [...] via this facility that I came across an article on Microsoft’s site linking back to my piece Measuring the benefits of Business Intelligence. The title, sub-title and authorship of the Microsoft post is as follows: How to Measure BI [...]

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